I’ve just had my first appointment for laser tattoo removal and I am incredibly happy. Joanne was professional, friendly and very kind. I was a little First things first, as soon as you arrive at the lodge you get the feeling of Zen. Its beautiful outside and inside. Juliette was so warm and welcoming as soon as I arrived. Was very nervous and self conscious. She just made me feel at ease whilst we discussed treatment options. I can’t wait to start my procedure. about the pain but Joanne was fantastic at making me feel at ease. The treatment was excellent and I’m looking forward to returning for my next appointment.